Privacy Policy

Welcome to eSkills University (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eskillsuniversity.com or enroll in our online courses.

By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information in the following ways:

a) Personal Information You Provide:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Profile picture (optional)
  • Educational background (if provided)
  • Course preferences and progress data

b) Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data

c) Third-Party Information:
If you sign up using Google, Facebook, or other third-party services, we may collect information shared by those platforms.

2. How We Use Your Information

At eSkills University, we use your information to:

  • Provide access to courses, lessons, and certificates
  • Process payments and issue invoices
  • Send course updates, announcements, and important notifications
  • Improve our platform, content, and user experience
  • Respond to your queries and provide customer support
  • Send marketing emails (only with your consent)
  • Detect fraud, prevent abuse, and ensure platform security

3. Sharing Your Information

eSkills University does not sell your personal information. However, we may share it with:

  • Trusted Service Providers: Payment processors, email marketing tools, and hosting services
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In case of a merger, acquisition, or sale of assets
  • With Your Consent: For specific purposes disclosed at the time of collection

All third parties are required to maintain confidentiality and use your data only for authorized purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and behavior
  • Personalize your learning experience
  • Improve performance and functionality

You can disable cookies through your browser settings, but this may affect some features of our platform.

5. Data Security

eSkills University uses industry-standard security measures such as SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a user of eSkills University, you have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your account and data
  • Opt-out of marketing emails at any time
  • Withdraw consent for data processing

To exercise these rights, contact us at support@eskillsuniversity.com.

7. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately for removal.

8. Third-Party Links

Our website may contain links to third-party websites. eSkills University is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Users

If you are accessing eSkills University from outside Pakistan, please be aware that your information may be transferred, stored, and processed in Pakistan or other countries where our servers are located.

11. Changes to This Privacy Policy

eSkills University reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our platform after changes means you accept the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: support@eskillsuniversity.com
🌐 Website: https://eskillsuniversity.com
📞 Phone: [+92 317 2278600]

© 2026 eSkills University. All Rights Reserved.